Privacy Policy

Smartresume.in Privacy Policy – Overview

Smartresume.in (“SR”) is a website owned and run by Catalyst Consulting Services. All information gathered by smartresume.in is owned by Catalyst Consulting Services.
SR is committed to protecting the privacy of our users. We want to provide a safe, secure user experience. The following statement explains our commitment to managing your personal information and sets out how and when personal information is collected, held, used or disclosed. This Privacy Policy only applies to data gathered on smartresume.in web site (the “Web Site”), and does not apply to any other information or web site.

Information About All Smartresume.in Visitors

We gather information about all of our users collectively, such as what areas users visit most frequently and what services users access the most. We only use such data anonymously and in the aggregate. This information helps us determine what is most beneficial for our users, and how we can continually create a better overall experience for you. We do not disclose information about your individual visits to smartresume.in to any outside parties, except when to the extent necessary or appropriate to comply with applicable laws, rules or regulations or in legal proceedings when such information is relevant.

Information About You and Your Documents Specifically

SR is a resume development consultancy and interview preparation site, we retain your personal information to assist in your career performance or management including finding or retaining work; or to facilitate other services to or by us. For example, when you sign up to use a service, enter into a contest, or purchase a product, we collect more specific personal information about you, such as your name, address, email address, telephone number, your resume, qualifications or career history. If you choose to do so we may also retain sensitive information about you such as information about your membership in a professional or trade association or trade union.
In some cases, you may also provide us with your existing resumes which talk about your professional journey and ambitions. This document will be retained by us, but not necessarily disclosed to a third party without your consent, unless required by Law or the Government. Your professional documents and also the files developed by SR will be a part of our database. Your developed documents may be used as Samples for other users and/or the SR website after the delivery of your services. We take great pain in creating Samples out of Developed documents and ensure that the samples NOT contain your Private Information which includes, your name, contact information or address. We also try our best to omit information about your present or past employers and any client names. The samples are tried to be used only for the formatting and the representation purposed for prospective clients and showcasing.
We may also ask you for other information, such as information on your interests, your likes and dislikes regarding the Web Site, the types of jobs you are interested in, etc., in an effort to deliver to you the best possible Web Site experience. When you grant us your permission, we will communicate with you regularly with tips, advice and survey information on using the smartresume.in website to help you further your career development ambitions. We also provide you with the option to opt-out of these types of communications at any stage.

Choices Regarding the Disclosure of Personal Information to Others

  • We disclose information to third parties only if you consent to such disclosure.
  • We disclose information to companies and individuals we employ to perform functions on our behalf. Examples include hosting our web servers, data, providing marketing assistance, processing credit card payments, and providing customer service. These companies and individuals will have access to your personal information as necessary to perform their functions, but they may not share that information with any other third party.
  • We disclose information if legally required to do so, or at our discretion pursuant to a request from a governmental entity or if we believe in good faith – after considering your privacy interests and other factors – that such action is necessary to: (a) conform to legal requirements or comply with legal process; (b) protect our rights or property or our affiliated companies; (c) prevent a crime or protect national security; or (d) protect the personal safety of users or the public.
  • We may disclose and transfer such information to a third party who acquires any or all of Catalyst business units, whether such acquisition is by way of merger, consolidation or purchase of all or a substantial portion of our assets. In addition, in the event Catalyst becomes the subject of an insolvency proceeding, whether voluntary or involuntary, Catalyst or its liquidator, administrator, receiver or administrative receiver may sell, license or otherwise dispose of such information in a transaction approved by the court. You will be notified of the sale of all or a substantial portion of our business to a third party by email or through a prominent notice posted on the Web Site.

Resumes Database

Your resume will be in our stored in our database once you take our services. When providing information, you agree that our database may/may not be present in India.

Online Security

If you are buying a product from smartresume.in via the Web Site, your personal details and credit card information are scrambled using Secure Socket Layer (“SSL”) encryption technology before being sent over the Internet. SSL makes it very difficult for your information to be stolen or intercepted while being transferred. However, we cannot guarantee encryption or the privacy of your personal details and credit card information. When we receive your order, it is kept encrypted until we are ready to process it. We will take reasonable steps to keep the information you provide us secure.

Feedback

Smartresume.in has areas on the Web Site where you can submit feedback. Any feedback that is submitted through this area becomes the property of Falcon Minds. We may use this feedback at any time for any purposes, such as success stories for marketing purposes, or to contact you for further feedback on the Web Site.

Children

We do not specifically collect information about children. We believe that children should get their parents’ consent before giving out personal information. If you are concerned about your child’s use of smartresume.in, we encourage you to use Web filtering technology to supervise your child’s access to the Web Site. We also encourage you to participate in your child’s experience with smartresume.in. With a little guidance, the Web Site can prove very useful in preparing your child for part time summer job, as well as providing them with excellent career counselling information.

Privacy Policy Changes

We may make changes to our privacy policy from time to time, and when we make any material changes, we will post those changes on our Web Site so that you will always know what information we gather, how we might use that information, and whether we will disclose it to anyone.
Thank you for using Smartresume.in. We are committed to providing you with the best tools and advice to help you get ahead in your career. We welcome your feedback and suggestions. Please contact us through telephone or email info@smartresume.in
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Educate yourself against Fraud/Scams

We encourage you to read the following and make yourself aware of the warning signs of the most common kinds of Internet and Email frauds.
There are two types of email scams – ‘phishing’ and ‘spoofing’. In both the cases, the ‘from address’ is forged to make it appear as if it came from a source that it actually did not come from.

What is Phishing?

Phishing is an attempt by fraudsters to ‘fish’ for your personal details. A phishing attempt is usually in the form of an e-mail, which encourages you to click a link that takes you to a fraudulent log-on page designed to capture your account/password/personal details. These emails can also be used to lure the recipient into downloading harmful software. Please note that smartresume.in will never ask you to download software in order to access your information.
More information about Phishing scams and how you can protect yourself against them is available here http://www.antiphishing.org/consumer_recs.html

What is Spoofing?

Spoof emails usually include a fraudulent offer of employment and/or an invitation to perform a monetary transaction. Such email scams are, unfortunately, common across the world and could target anyone – including unsuspecting jobseekers. The sender’s address is often disguised and/ or the sender may not have provided the entire contact information, such as, the correct physical address, phone numbers and email ID.
The precautionary measures jobseekers could take to protect themselves against suspected spoof emails have been mentioned above.

Frequently Asked Questions

Why should you have professional Resume?

We are into the business of Recruitment and resume writing hence have knowledge and use the right Industry keywordsin your resume to make your resume to more likely pass through the Applicant Tracking System(ATS).

Our CV writers don't just score your CV against a set of areas such as structure, formatting and presentation; they review the content and make sure you are selling your skills, experience and achievements in the best possible way, so you land your dream job.

What is the Resume Delivery time?

The standard TAT for all the services in 7 working days. However, If you avail Express Services, you will receive the first Draft in 2 working days and for super express service, first draft is shared within 24 hrs.

Is there any limit to which we can get the corrections/updations done?
Yes, once you receive the 1st draft of the resume, you can get the iterations done for 1 month including Saturdays.
What are the various means to communicate with the writer?

You can contact the writer anytime between 10 to 7 PM ( Monday to Saturday) to discuss about your Service. You can also communicate through mails which will be addressed within 24 hrs.

Why Choose Us

  • Professional Writers
    We have an enlightened team of experts who carry functional area knowledge in your domains.
  • On-time Delivery
    We guarantee 100% on-time delivery of our services within the agreed timeline
  • Active Customer Support
    We ensure that you get a resolution within 24 working hours of receiving your query.
  • Direct Contact with your writer
    We ensure that you can connect with the writer easily at your own ease.